NZ Delivery

ALL NZ ORDERS ARE SENT USING COURIER POST OVERNIGHT TARGET, WITH TRACK & TRACE, AND NO-SIGNATURE REQUIRED

It is a flat-rate of $5.00 (Saturday Delivery is extra)

Orders in NZ can be sent anywhere in NZ - street address, work address, RD address, PO Box.

WHAT IS THE TARGET FOR DELIVERY BY COURIER POST?

In a nutshell...the target is overnight (Mon-Fri) to town addresses, and to rural addresses 2-3 days more.

Our personal target is to dispatch orders (if they've been placed and paid for before the daily cut-off of 2pm Monday-Friday) on the day you place the order. Courier Post's target time-frame for delivery is 9am next working day (Monday to Friday) for business addresses and 5pm next working day (Monday to Friday) for residential addresses (but it's often sooner in the day). Please be aware that this is a TARGET, not a hard-and fast rule. Processing issues at Courier Post, transport delays, road issues, etc, can all play a part in the length of delivery, and for this reason Courier Post do not guarantee the Overnight-ness of your delivery. We send tracking details by email, for your order once it is dispatched. NB; There is no same-day or same-day evening service running out from New Plymouth which is where we are based.

COURIER POST DELIVERY PROTOCOL

Courier Post standards for urban deliveries is to attempt delivery by first knocking at an accessible door on the property, then if no answer, the driver is to leave the parcel where they deem it to be safe, and if this is not possible they are to leave a card to call.

DO YOU HAVE ANY SPECIAL INSTRUCTIONS?

Sure! Feel free to add any special instructions such as "leave by the front door", "leave in the letterbox" or "leave on the deck chair on the back patio under the blue cushion and turn the deck chair away from the door after doing so".

Type these in your address details at Checkout.

SATURDAY DELIVERY

For items leaving here on Friday you can choose Saturday Delivery at checkout. This service is a target time-frame and like any delivery, can't be guaranteed. The target for delivery is 1pm for all addresses with a Saturday Delivery sticker on them. Saturday delivery is NOT available to RD addresses or PO Boxes.

Occasionally, due to bad weather conditions or unforseen delays in delivery, items may arrive to you later than expected. Please read our terms and conditions.

SAME DAY DELIVERY

Same day delivery is possible using PACE Couriers, from us to most NZ cities, Monday-Friday, as long as there is a plane departing in time and we have enough time to process the order. Please enquire as to the cost. It involves the costs of domestic travel to the airport, the cost of airline parcel carriage, and delivery by domestic transport to your address. Please be aware that this may cost anywhere from $200. A recent Auckland delivery cost $215.00.

Overnight Shipping* (*Urban target. Rural target 2-3 working days) - $5.00 flat rate anywhere in New Zealand. Free Shipping for order over $200. International Free Shipping by Airmail for orders over NZD250 Phone and email orders also welcome - Friendly, helpful, expert advice. Sign up to our newsletter. Be informed about latest specials and news!

Testimonials

"Order arrived yesterday and costume sorted today already for aerobics comp on Sunday. Thanks heaps, you are always so fast and easy to deal with"

- M.W. New Zealand

Donna Writes...

Have a safe and excellent long weekend for Labour Weekend. We are closed Friday 25th October and re-open on Tuesday 29th October.